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[October 2001]
Arburg Launches Provision of Spare Parts Direct from the Net
The injection moulding specialist Arburg GmbH & Co (Lossburg, Germany) is launching its internet spare parts ordering service. When fully up and running, it will replace the current spare part ordering system via BTX. Arburg says the new system is easy to use, very secure and provides a rapid service. Further expansion is planned for the future to make it the standard tool for ordering spare parts.
In the first screen, the user's e-mail address and password are requested. Only by entering these security features can users access the secure order platform. Here, they can view a list of outstanding orders which were made during previous visits, start new price or availability inquiries or order standard wearing and spare parts directly.
Selection, indexing, designation, matching and repeat ordering of specific parts are all enabled. Arburg says that initially the internet-based system will only be available to its customers in Germany; the system will be extended to all other customers as soon as possible afterwards.
www.arburg.com
ENDS