[April 2002]

Process Mapping & Analysis - A One Day Seminar at CERAM Research

Today managers and improvement specialists need to increase their understanding of business processes and their ability to challenge traditional assumptions underpinning management action.

Process Mapping offers the opportunity to step back from the day-to-day activity of running the business and to conduct a fundamental and detailed analysis of the way the organisation currently works. Process Maps also provide a rapid communication tool, training aid and procedure design template.

This participative learning day guides you through a step by step approach to this core business improvement skill and reviews fundamental design and analysis techniques.

Costs
£175 per delegate for CICS or CERAM members
£215 for non members inc of full course notes, lunch & refreshments.

Dates
Monday 13th May

To Reserve Your Place
Please click on the following link to complete a short survey and Register for the course




ENDS

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