[April 2002]

Developing Key Performance Measures - A One Day Seminar at CERAM Research

As organisations around the world transform themselves, the ability to exploit improvement potential has become all important. Ensuring that all the ‘right’ activities are being measured in any operation is a challenge. Many organisations have responded by measuring everything, but controlling little.

This seminar will demonstrate how to ensure that strategy, customers and operations are linked and stay that way. During the seminar you will explore the variety of applications of performance measurement, from understanding customers and markets, to developing people.

Costs
£175 per delegate for CICS or CERAM members
£215 for non members inc of full course notes, lunch & refreshments.

Dates
Tuesday 21st May

To Reserve Your Place
Please click on the following link to complete a short survey and Register for the course




ENDS

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